Frequently asked questions

Solar power system installations take around 2-5 days for residential scale projects. However, the entire process could take up to 1-2 months which includes procurement, testing, permitting, and reporting to PLN.

SMSolar uses top-quality products allowing our solar PV systems to produce electricity for 25 years and more.

On-Grid System: • Connected to the utility grid. • Excess energy is exported to the grid (net metering). • Relies on the grid for power when solar production is insufficient. • Cost-effective but depends on grid availability. Off-Grid System: • Operates independently without a connection to the utility grid. • Requires batteries to store excess energy. • Provides complete energy independence. • Higher initial cost due to battery storage. Which one suits your needs depends on your energy goals and location!

Hybrid systems can function as On-Grid or/and Off-Grid systems. These systems are connected to the grid and also utilize batteries. The batteries are mostly used as backup energy.

Solar PV systems don't require a lot of maintenance. It mainly consists of washing/rinsing the panels during dry season to wash away any accumulated dusts that can block sunlight. To do the washing, you can use normal water solution.

1. Operation & Maintenance 2. Warranty 3. Training 4. Monitoring 5. Permitting

Checking the production results of the Solar Power System (PLTS) can be done through a website or mobile app monitoring platform.

The power output of solar panels follows PSH. Peak Sun Hour (PSH) refers to the maximum amount of sunlight hours. The average PSH in Indonesia is 3-4 hours.

The payback period is 5 to 7 years.

Installation services are available throughout Indonesia. For more detailed information about solar panel installation, feel free to contact us: Email : sales@smsolarindo.com(mailto:sales@smsolarindo.com) Office : +62 251 8366 485(tel:+62 8366 485) Whatsapp : +62 812 9261 1505 (tel:+62 82114650866)